Contact us
+55 31 3241-6294 contato@ihosp.com.br
Location
Rua Maranhão 612, 10º andar, Santa Efigênia, CEP 30150-334, Belo Horizonte/MG, Brasil

Health insurance companies

Can control, moderate and monitor all the requests from the network

More control and operational efficiency for the process of the Health Insurance Company. Using our platform these companies will be able to use the regulating agent profile.

This profile will receive vacancy and other health service requests and will be able to direct them to the most appropriate provider for the need, without necessarily having to pay for emergency services.

By disclosing the service necessities, according to the doctor’s requirements, the HICs will have real time access to the offers suited to patient profile. The searching of vacancies considers the proximity of each Unit and may be directed to a specific network, choosing the Provider’s profile or family convenience.

With iHosp vacancy occupation will be more effective and tailored to each profile. More control of occupation x necessities! iHosp is service speed. Health service search and admissions happen with more agility than usual.


MANAGED REQUESTS

This function is specifically designed to provide Health Insurance Companies with the ability to manage admission requests made by doctors or institutions.

The main goal of this function is to avoid an ECU visit and inadequate forwarding to a patient which clinical condition and hospital admission necessity has already been identified by a doctor.

In addition to that, other unique health services like home care, palliative care, wound care and other types of care can be managed. Everything without the patient going through emergency services.

iHosp will process these requests using a Manage Requests function. These requests are sent to user groups named “Regulating agents”, nominated by the insurance company. Regulating Agents in turn start assuming the received requests from the doctor at hand.

The Regulator has the possibility to choose whether to distribute the request to all the network or to direct it according to the convenience and the profile of the vacancy, or the wish of the family.


BENEFITS OF USING THE MANAGED PROFILE
  • Agility on the process of requesting admission for patients for the Health Insurance Companies;
  • Speed of customer service;
  • Decrease in anxiety of the patient family that needs admission;
  • Facility for the doctors to quickly solve emergency cases;
  • Decrease of use of emergency care units.

ADVANTAGES
  • Possibility for the HIC to have Regulating Agents that will receive the requests and redirect to the network more efficiently and economically;
  • Possibility to manage different profiles of Regulating Agents;
  • More effective management of business by having traceability of the process and operations;
  • Decrease of costs with consultations and procedures in emergency services;
  • Decrease of costs due to unnecessary admission;
  • Significant decrease of costs in operational structure and team structure;
  • Differentiated reception with significant decrease in admission forwarding time of patients;
  • Satisfaction gain with agility on the process of searching beds in real time;
  • “Demand x offer” customization with correct profile direction of accommodation by age group, gender, health insurance coverage, clinical complexity, etc;
  • High availability of searching and providing vacancies operating 24h a day, everyday;
  • Multiplatform work solution to employees that participate in the process.

REGISTER NOW

See below how to request a license for your health institution as a Requester, to use our services:

IMPORTANT

The request feedback may be allocated to a specific city or to surrounding of the locations informed by the Requester. The disclosure of the bed request is done immediately respecting the surroundings from the point of the patient location, considering smartphones and tablets from the licensed Providers.


SEE HOW SIMPLE IT IS TO USE
INPI - patent process number 10.2016.020248.5 Copyright © 2018 Mindnest Tecnologia da Informação Ltda